Walk the Floor

Operations, as it actually happens.

A drawn series about the gap between the boardroom’s version of operations and the floor’s. The companies in these panels don’t exist. The situations do.

Prefer to walk a floor yourself? The 2-minute walk →

The film

From the boardroom to an ordinary Tuesday.

The panels are single moments. The film is the arc they sit inside: a decision taken upstairs, a Monday morning in front of the whole factory, an empty floor, machines arriving somewhere else, and an ordinary Tuesday at the board where none of it shows any more.

Nothing here is a case study and no client is named. The scenes are composites of situations I have worked in — closures, relocations, insourcing, ramp-ups, turnarounds. They are drawn rather than filmed for the same reason the panels are: it keeps the attention on what happened instead of who it happened to.

If one of these situations looks like your week, that is the whole point of the series.

Two minutes · no sound · drawn with the same hand as the panels

Cartoon: in a changing room two groups of operators cross at the lockers, one group in outdoor coats arriving and one in work clothes leaving, while through an open doorway on the RIGHT a single heavy machine stands in the hall beyond with a blank note taped to its panel and a single solid gold tag hanging from its handle. Caption: ‘The handover takes four minutes.’ / ‘Four minutes moves the status. The fault it misses takes three shifts.’.

Latest · No. 14

Four Minutes

The shift changes. The fault stays.

SHIFT CHANGE · 11 OCTOBER 2026

Read the column →
The archive
Cartoon: a programme manager on the RIGHT stands at a screen showing a row of eleven small blocks and gestures at it while three seated colleagues watch, and in the LEFT foreground a supervisor stands holding a clipboard at his side, with a single solid gold block among the eleven on the screen. Caption: ‘We present the status at the gate.’ / ‘You’ve known since Tuesday. The meeting is for the minutes.’.

No. 13

The Gate

The meeting is booked. The fix isn’t.

PROGRAMME GATES · 4 OCTOBER 2026

Cartoon: a plant manager on the RIGHT shakes hands with a colleague in front of two seated onlookers, while in the LEFT foreground a newly promoted production leader stands at a machine with a tool in one hand and a clipboard tucked under the same arm, and a single solid gold badge sits on the machine beside him. Caption: ‘We promoted our best operator to run the shift.’ / ‘He still runs the machine. Nobody was hired to replace him.’.

No. 12

The Best Operator

Promoted on paper. Still on the machine.

LEADERSHIP · 27 SEPTEMBER 2026

Cartoon: a process engineer on the RIGHT holds up a laminated sheet to a colleague, while in the LEFT and CENTRE three identical workstations run side by side, each operator working in a visibly different posture with tools laid out in a different arrangement, and a single solid gold clip holding the sheet at the nearest station. Caption: ‘Every operation has a written standard.’ / ‘Three people do it three ways. All three say they follow the standard.’.

No. 11

The Standard

The sheet is signed. The habit isn’t.

STANDARDS · 20 SEPTEMBER 2026

Cartoon: a site manager on the RIGHT directs two people, while in the LEFT foreground a tall stack of pallets is half-cleared, a forklift lifting the top half away down the hall, the floor beneath it newly exposed with its markings freshly repainted, and a single solid gold floor marker lying at the corner of the exposed patch. Caption: ‘The board walks the line on Thursday.’ / ‘We start cleaning tomorrow. It looks like this the other fifty-one weeks.’.

No. 10

Thursday

Clean for Thursday. Dirty by Friday.

OWNERS & VISITS · 13 SEPTEMBER 2026

Cartoon: a consultant presents a pallet trolley stacked with thick binders, a gold ribbon bookmark trailing from the top one, to a production manager in front of a large machine standing dark and idle behind them, blanks staged at its table. Caption: ‘Four hundred pages. Every root cause is in there.’ / ‘The machine can’t read it. Nobody has been to the line since Tuesday.’.

No. 9

The Report

Four hundred pages. Nobody on the floor.

THE MANDATE · 6 SEPTEMBER 2026

Cartoon: a plant manager gestures down a row of new machines still wearing protective film while only two operators run the nearest one and a rack of coat hooks on the wall holds a single hi-vis vest. Caption: ‘The machines took eight weeks. Recruitment starts Monday.’ / ‘Recruiting takes three months. The machines will stand and wait.’.

No. 8

Lead Times

The steel arrives. The skill doesn’t.

PEOPLE · 30 AUGUST 2026

Cartoon: an empty canteen at night with chairs stacked on the tables and the lights low, while through an open doorway on the RIGHT two operators are still working at a machine in the hall beyond, and a single solid gold time card stands in a rack on the canteen wall. Caption: ‘We took eight percent out of the budget.’ / ‘Overtime put it back. It landed in another director’s budget.’.

No. 7

Eight Percent

Cut in one column. Paid in another.

COST · 23 AUGUST 2026

Cartoon: a move coordinator ticks his clipboard as a forklift lifts the last crate toward a truck at the open dock door, while on the LEFT a man in a green sweater stands beside a small bench with a flat gold notebook lying alone on it. Caption: ‘Two trucks and the whole factory moves.’ / ‘The machines fit on two trucks. The man who runs them isn’t coming.’.

No. 6

The Last Crate

The machines travel. The know-how doesn’t.

RELOCATION · 16 AUGUST 2026

Cartoon: a design engineer on the RIGHT holds an open drawing towards two colleagues, while in the LEFT foreground an assembler stands beside a half-built unit with an empty parts bin in front of him, and a single solid gold hexagon lies alone in the empty bin. Caption: ‘Every part on this build is optimised.’ / ‘One of them is nine weeks out. The line waits for it.’.

No. 5

Off the Shelf

Optimal on paper. Nine weeks in reality.

DESIGN & PRODUCTION · 9 AUGUST 2026

Cartoon: a manager on the RIGHT presents an open folder to a colleague beside a large clean machine, while in the LEFT foreground an operator stands at the machine’s panel with both hands at his sides, not touching it, and a single solid gold rectangle sits on the panel as an acceptance sticker. Caption: ‘The supplier trained our operators at installation.’ / ‘Both of them left last year. Nobody here has run it.’.

No. 4

Eighteen Months

The machines waited. The training didn’t.

COMMISSIONING · 2 AUGUST 2026

Cartoon: a plant manager presents a wall board of plain magnets while, through an open dock door behind him, two workers ease an oversized crate into the back seat of a taxi and the driver watches. Caption: ‘Three months without a single late delivery.’ / ‘Does the taxi count?’.

No. 3

On Time

The number is real. So is the invoice.

GOVERNANCE · 26 JULY 2026

Cartoon: a warehouse manager walks toward the viewer with his arms spread in front of a wall of palletised stock, while behind him a production machine stands idle with an empty infeed conveyor and its operator sits waiting on a tote. Caption: ‘Six weeks of safety stock. We haven't seen a problem in years.’ / ‘There's one behind you.’.

No. 2

The Buffer

The racks are full. The order is late.

TAKT & FLOW · 19 JULY 2026

Cartoon: a project manager shakes hands with an operations veteran in front of a new control cabinet that stands open and unfinished, a gold bow on top, while his project team leaves through the door behind him with roller cases. Caption: ‘Congratulations — from today, these are operational issues.’ / ‘The line hasn’t run a shift.’.

No. 1

The Handover

The project ends. The list doesn’t.

RAMP-UP · 12 JULY 2026

Which company did what is something I walk through in a call, not on a website.